The customer is king, so you have to ensure yours get the very best service whether it’s over the phone or online. Let your standards slip and the chances are they’ll become someone else’s customer.
Thankfully Russell Telecom specialise in providing effective broadband solutions to SMEs and larger organisations – solutions that offer superb speed and value for money.
An uncongested network makes for better business
Unlike many broadband services, ours is one of the very few to offer an uncongested network. In turn, you benefit from low contended ratios that are up to ten times better than those offered by BT. In simple terms, a less congested line means a clearer stream of communication for you. And as our superior business packages offer a voice-ready infrastructure, you can even run your phones and Internet across the same connection.
With Russell Telecom you also benefit from:
A dedicated provisioning team to look after all your broadband needs
An account management team with a single point of contact to ensure your broadband order is tracked and lead times are adhered to
A single point of contact for faults
Business grade access
High speed Virtual Private Networks (VPN) – remote office and remote worker connectivity
Low contention ratios with greater bandwidth
Simple and easy migration from your existing broadband services